Shipping policy
Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Times:
- Standard Shipping: Typically 5-7 business days.
- Expedited Shipping: Typically 2-3 business days.
- Overnight Shipping: Next business day delivery (if ordered before 2 PM EST).
Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and your delivery location. We offer flat-rate shipping options for convenience.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.
International Shipping: We currently ship to select international locations. International shipping times and costs vary by destination. Customs duties and taxes are the responsibility of the customer.
Issues with Your Order: If you experience any issues with your order or shipping, please contact our customer service team at [customer service email] within 7 days of receiving your package. We’re here to help!
Note: Please ensure your shipping address is correct. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.